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Help / FAQ

Help using

How to search

Write what you're looking for in the search box, as you would on Google.

Search Box Help

The answer you're looking for should appear on a list as you type. Click on it. 

My -Medway -search -help ---dro

How to find advice on social care

Simply choose a topic from the above menu.

Eg 'Get advice' and click the link you need. 

Get Advice Help

And choose the subject you want

Eg 'Adapt your home'

Advice Disabilities Menu

How to look for services in your area

Click 'Find services' in the above menu.

Find Services Help

Now simply choose from the service you're looking for - eg Care homes or Daytime activities

Socia Care Services Help

Still stuck?

As this is still an early version of the site - not everything is working yet. 

So please contact us on with your questions, or feedback. 

We'll try to get back to you with an answer as quickly as possible.

Best wishes,


The team